Unit 42 Managed Detection and Response Service

The People and Operational Expertise to Keep Your Organization Safe

Our deep knowledge of Cortex XDR and connection to the Cortex R&D team allow us to scale the service without eroding service levels. The Unit 42 MDR team uses a mix of proprietary processes, infrastructure, and enrichment to accelerate detection, response, and threat hunting to quickly stop malicious activity most likely to impact your organization.

Unit 42 Service Features

Continuous Monitoring

• Comprehensive visibility: Cover endpoints, network, cloud, and identity data with SLO-driven, 24/7 monitoring and analysis of security incidents identified in Cortex XDR.
• Alert management and incident triage: Automated and manual review to analyze alert details, incidents, and generate BIoC or IoC rules to understand context and follow-up actions.
• Notification and security event escalation: Escalation of incidents that require attention, leveraging built-in logic and alert stitching aligned with MITRE ATT&CK framework.

Proactive Advanced Threat Hunting

• 24/7 hunting for advanced threats: Sophisticated threat hunting based on analysis of suspicious signals, Cortex XDR analytics, custom detection rules, and Unit 42 research to identify and stop new threats.
• High-fidelity threat intel: Integration of industry-leading, comprehensive Unit 42 threat intelligence based on telemetry and detections from Palo Alto Networks products across our global customer base to inform and enrich investigations.
• Actionable reporting: Threat reports detailing the scope, source, and attack tools of threats, along with recommended actions; impact of emerging threats affecting multiple organizations to stay ahead of high-profile cyberattacks.
• Direct assistance: Easy access to threat hunting team to ask questions and get guidance about threats.

Managed Investigation & Response

• Contain threats quickly: Analysts will quickly contain active threats by isolating endpoints and removing malicious files or processes using Cortex XDR.
• Streamlined investigations: Investigate endpoints, analyze forensic artifacts, and network and cloud telemetry to identify incident root cause and scope.
• Recover rapidly: Use of Cortex XDR to remove malicious files, registry keys, and restore damaged files.

Security Posture Optimization

• Health checks: Identify gaps in hardening requirements with endpoint security profiles, device control, host firewall, and disk encryption.
• Vulnerability assessments: Identify and quantify security vulnerabilities (CVEs) for applications installed on your endpoints.
• Host inventory: Review the inventory of hosts to quickly identify any IT or security issues.

Extend Your Team with Unit 42 Experts

Unit 42 MDR provides a co-managed Cortex XDR user interface with integrated two-way communication with the Unit 42 team and dashboards for real-time visibility into incidents being managed as well as key performance indicators.

As new vulnerabilities are identified or a new threat actor is in the news, our threat hunters will proactively look for indicators of attack or vulnerable systems that have not been patched, providing detailed impact reports and recommended actions.

Figure 1: Cortex XDR dashboard

Backed by Unit 42 Expertise

Unit 42 security experts will continuously monitor your environment and hunt for threats. With more than 200 analysts, researchers, and engineers, the Unit 42 team advises and is trusted by CISOs around the globe. With this partnership, your team will be elevated by an elite team of security analysts, reducing the need to hire hard-to-find experts, giving you confidence in delivering the security, stability, and continuity your organization demands. And because Unit 42 will be familiar with your environment, we will be well-positioned to respond to threats we’ve identified. Plus in the event of a major incident, you will have access to the Unit 42 Incident Response team. Our experts become an extension of your team—well-versed in your environment so they can respond quickly and accurately should an incident occur. This puts Unit 42 on speed dial, so we’re ready to assist at a moment’s notice.

When choosing Cortex XDR and an MDR service, why not choose the only service modeled after the SOC protecting the largest security company in the world—Palo Alto Networks?

About Cortex XDR

Cortex XDR® is the industry’s first extended detection and response platform that integrates network, endpoint, cloud, and third-party data to stop sophisticated attacks. Cortex XDR has been designed from the ground up to help organizations like yours secure their digital assets and users while simplifying operations. Using behavioral analytics, it identifies unknown and highly evasive threats targeting your network. Machine learning and AI models uncover threats from any source, including managed and unmanaged devices.

About Unit 42

Palo Alto Networks® Unit 42® brings together world-renowned threat researchers, elite incident responders, and expert security consultants to create an intelligence-driven, response-ready organization that’s passionate about helping you proactively manage cyber risk. Together, our team serves as your trusted advisor to help assess and test your security controls against real-world threats, transform your security strategy with a threat-informed approach, and respond to incidents in record time so that you get back to business faster.

For the latest threat intel and research, please visit https://unit42.paloaltonetworks.com/.

To learn more about Unit 42, please visit https://www.paloaltonetworks.com/unit42.